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Conceive Plus 90-Day Money-Back Guarantee
Refunds and Returns
We want you to be fully satisfied with your purchase from Conceive Plus. If for any reason you are not satisfied with our products, we offer a 90-day money-back guarantee.
- Eligibility: We accept the return of up to three bottles, whether used or empty.
- Refund Details: Refunds will be issued for the purchase price, less any shipping costs.
- Return Shipping: The cost of return shipping is the responsibility of the customer.
- Return Process: Please contact our customer service team to initiate a return and receive detailed instructions.
Your satisfaction is our priority, and we're here to help every step of the way.
*Exceptions / non-returnable items
Personal and fertility lubricants are non-returnable and excluded from this policy. These items cannot be returned due to strict hygiene laws.
Refunds processing
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method within 10 business days. It can take some time for your bank or credit card company to process and post the refund. If you have not received a refund within 10 days first check with your bank and card company. If more than 15 business days have passed since we’ve approved your return, and you have checked with your bank / card company please contact us .
Policy date 10 September 2024